Schedule a Repair with R&D HVAC Today.
Fill out the form below and one of our expert technicians will be in touch with you within 30 minutes. Also, feel free to call us at (610) 444-6421.
R&D HVAC Contact Form
What can I expect when I contact R&D HVAC?
Once we receive a message, via email or chat, our office staff will contact you to schedule a time and day for service.
We usually schedule service appointments during the windows of 8AM–12PM and 12PM–5PM. However, we make every effort to accommodate specific time requests, if possible.
If you are not a Preventive Maintenance client, be sure to ask about Preventive Maintenance plans when you call. You may be eligible for immediate discounts and priority service.
I’m scheduled for service. What happens next?
- ◙ The day before your scheduled service date, you will receive a warm call from our office to confirm your appointment for the next day.
- ◙ Once your R&D HVAC tech is en route to your home, you will receive a text message alerting you. You will also receive an email that contains a picture of the technician, along with a brief biography, so that you know who is coming to your door.
- ◙ Once your technician arrives, he or she will put on booties before going beyond the front door. Even if you tell your tech that it’s not necessary, it is our policy. Please, don’t be offended.
- ◙ The best thing you can do next is to inform the technician what is happening, and then show him or her where your equipment is located.
- ◙ Once your R&D HVAC technician diagnoses the problem, he or she will then discuss the issue with you, and make sure that you are fully aware of any charges before beginning.
- ◙ After that, sit down and relax. We’ll have your system up and running in no time!
- ◙ At the end of the visit, your technician will provide you with a folder containing all of your system’s information. This information is important, so, hold onto it.
- ◙ At R&D HVAC, we conduct quality assurance calls each day to different clients to ensure that we are providing outstanding service. If you happen to receive a call, please let us know how we did. Or, you can write a review right here on our website!
503 N. Mill Road, Kennett Square, PA 19348
Delaware Phone: (302) 395-9311